Contact Us

You can depend on us!

Welcome to the Firstrade Support Center. If you have any questions or concerns regarding our online trading services, we would be more than happy to answer them by telephone, live chat, or email.


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Phone

Customer Service:

Toll Free: 1-800-869-8800
Overseas: 1-718-961-6600
Mon - Fri, 8:00am - 6:00pm EST

Mandarin and Cantonese:
1-888-889-2818

Free Call Back

FAX: 1-718-961-3919

Live Chat

Use our Live Chat to chat with a Customer Representative.

Hours:
Mon- Fri, 8:00am - 6:00pm EST



Email

Contact us via email and we’ll get back to you right away.

E-mail us at:
service@firstrade.com


Or use our convenient Email Form:

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Important Links
Address

Headquarters

Firstrade Securities Inc.
133-25 37th Avenue
Flushing, NY 11354