Contact Us

Feedback Form

Based on the information you provide in our Contact Us email form, we will route your inquiry to the person best equipped to respond or email us at service@firstrade.com.

All fields are required.

First Name

Last Name

Email Address

Please choose a feedback category

Your Message

Enter the word you see in the image

Get another word

Firstrade respects your privacy and encourages you to read our Privacy & Security Policy.

Promotions

Live Chat

Want to speak with someone regarding basic questions in real-time? Try our interactive live chat service. One of our representatives can provide assistance with your inquiries. Go

Need Help? U.S. Toll Free 1.800.869.8800 Overseas 1.718.961.6600 Email Us or Live Support

OPEN AN ACCOUNT

CORPORATE INFORMATION
About Us Press Room Corporate Responsibility Careers

Brokerage Products and Services offered by Firstrade Securities, Inc.

Review Firstrade’s brokerage services with FINRA BrokerCheck.

Online trading has inherent risk due to system response and access times that may vary due to market conditions, system performance, and other factors. An investor should understand these and additional risks before trading. Carefully consider the investment objectives, risks, charges and expenses before investing. All investments involve risk and losses may exceed the principal invested. Past performance of a security, industry, sector, market, or financial product does not guarantee future results or returns. Firstrade is a discount broker that provides self-directed investors with brokerage services, and does not make recommendations or offer investment, financial, legal or tax advice.

Options trading involves risk and is not suitable for all investors. Options trading privileges are subject to Firstrade review and approval. Please review the Characteristics and Risks of Standardized Options brochure and the Supplement before you begin trading options.

ETF trading involves risks. Before investing in an ETF, be sure to carefully consider the fund's objectives, risks, charges, and expenses. Please read the prospectus carefully before investing. Leveraged and Inverse ETFs may not be suitable for long-term investors and may increase exposure to volatility through the use of leverage, short sales of securities, derivatives and other complex investment strategies. ETF Information and Disclosure.

Investors should consider the investment objectives, risks, and charges and expenses of a mutual fund or ETF carefully before investing. Leveraged and Inverse ETFs may not be suitable for long-term investors and may increase exposure to volatility through the use of leverage, short sales of securities, derivatives and other complex investment strategies. A mutual fund or ETF prospectus contains this and other information and can be obtained by emailing service@firstrade.com.

Margin trading involves interest charges and risks, including the potential to lose more than deposited or the need to deposit additional collateral in a falling market. The Margin Disclosure Statement and Agreement (PDF) is available for download, and contains information on our lending policies, interest charges, and the risks associated with margin accounts.

Online trades are $0 for stocks, ETFs, options and mutual funds. See our Pricing page for detailed pricing of all security types offered at Firstrade. All prices listed are subject to change without notice.

Any specific securities, or types of securities, used as examples are for demonstration purposes only. None of the information provided should be considered a recommendation or solicitation to invest in, or liquidate, a particular security or type of security.

This is not an offer or solicitation in any jurisdiction where Firstrade is not authorized to conduct securities transaction.

System response and access times may vary due to market conditions, system performance, and other factors.

©2019 Firstrade Securities Inc. All rights reserved. Member FINRA/SIPC.