FAQs
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Some of your most frequently asked questions can be answered right here. Learn more about general investing, different ways to trade, troubleshooting tips, and the many other products and services that Firstrade has to offer.

Trading FAQs

For questions about buying and selling securities, or any other trading questions, please click here.

Account Related FAQs

Find out exactly what you need to open an account with Firstrade, transfer assets and deposit or withdraw funds.

IRA FAQs

Answers to your questions about Traditional and Roth IRAs, tax benefits, and other federal IRA regulations.

Technical Support FAQs

If you're having issues with X-Stream or facing other errors with our Firstrade website, please visit this page for troubleshooting tips.

E-Documents FAQs

Find answers to all your questions about E-Documents, our system to store your statements, confirms, and other important documents on our secure website.

Stocks FAQs

Questions about dividends, proxy statements, company mergers, and other stock-related questions can be answered here.

Options FAQs

Find out about options trading, how to get approval for options, exercise of options, and other options related questions here.

Fixed Income FAQs

Find answers to commonly asked questions about bonds, Certificate of Deposits, and others here.

Mutual Funds FAQs

Not sure what mutual funds are? Find outabout them and the steps involved in choosing a mutual fund right on this page.

Firstrade Smart Account FAQs

Find answers to commonly asked questions about Firstrade's Smart Asset Management Account.

International Account FAQs

Find answers to all the commonly asked questions for our international accounts.

Live Chat

Want to speak with someone regarding basic questions in real-time? Try our interactive live chat service. One of our representatives can provide assistance with your inquiries. Go

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Brokerage Products and Services offered by Firstrade Securities, Inc. - Member FINRA and SIPC.

Online trading has inherent risk due to system response and access times that may vary due to market conditions, system performance, and other factors. An investor should understand these and additional risks before trading. Carefully consider the investment objectives, risks, charges and expenses before investing. All investments involve risk and losses may exceed the principal invested. Past performance of a security, industry, sector, market, or financial product does not guarantee future results or returns. Firstrade is a discount broker that provides self-directed investors with brokerage services, and does not make recommendations or offer investment, financial, legal or tax advice.

Options trading involves risk and is not suitable for all investors. Options trading privileges are subject to Firstrade review and approval. Please review the Characteristics and Risks of Standardized Options brochure before you begin trading options.

Investors should consider the investment objectives, risks, and charges and expenses of a mutual fund or ETF carefully before investing. Leveraged and Inverse ETFs may not be suitable for long-term investors and may increase exposure to volatility through the use of leverage, short sales of securities, derivatives and other complex investment strategies. A mutual fund or ETF prospectus contains this and other information and can be obtained by emailing service@firstrade.com.

Margin trading involves interest charges and risks, including the potential to lose more than deposited or the need to deposit additional collateral in a falling market. The Margin Disclosure Statement and Agreement (PDF) is available for download, and contains information on our lending policies, interest charges, and the risks associated with margin accounts.

*Online market and limit stock trades are $6.95 for stocks priced $1 and above. Add $0.005 per share on the entire order for stocks priced less than $1.00. Online option trades are $6.95 plus 75 cents per option contract. See our Pricing page for detailed pricing of all security types offered at Firstrade.

Any specific securities, or types of securities, used as examples are for demonstration purposes only. None of the information provided should be considered a recommendation or solicitation to invest in, or liquidate, a particular security or type of security.

System response and access times may vary due to market conditions, system performance, and other factors.

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