Market Touch Instructions

Firstrade Interactive Touch Tone Trading
Your 24-Hour Connection to the Market
800-362-6275

With Market Touch, you can place trades for stocks and options, receive trade confirmations, get real-time quotes, review your account information, create stock quote lists and more.

Contents:

• Getting Started
• How to Obtain Quotes
• How to Trade Stocks
• How to Trade Options
• How to Access Account Balances
• How to Create a Stock List
• Navigational Aids
• Stock Symbol Conversion Table
• Option Symbol Conversion Table
• Order Cancellations
• Information About Quotes
• Trading Information
• Cash Orders
• Margin Order

Getting Started

1. Call 800-362-6275.
2. Key in your ten digit Firstrade Brokerage account number.
3. Enter your Personal Identification Number (PIN)*.
4. Simply follow the verbal instructions. You may press at anytime to return to the previous selection.

* A PIN is a number you select to ensure privacy for your account information. The first time you access the Touch-Tone system, enter the last 4 digits of your social security number or tax ID number. Once you have accessed the system, you will be prompted to change your PIN. You may also change your PIN at any time in the future by pressing *8.

How to Obtain Quotes

1. Call 800-362-6275.
2. Key in your ten digit account number.
3. Key in your PIN.
4. Press for quotes.
5. Enter symbol, followed by .

Example: IBM press: ,

I B M

For option quotes, just precede the symbol with a Q and follow the verbal instructions.

How to Trade Stocks

1. Call 800-362-6275.
2. Key in your ten digit account number.
3. Key in your PIN.
4. Press for order services.
5. Press to buy or sell a security.
6. Press for cash account or for margin.
7. Press to buy securities, to sell securities.
8. Press for equities.
9. Enter symbol. Your choice will be verbally confirmed. To make your selection process easier, refer to the Symbol Conversion Table in this brochure.

Note: When submitting an order, be sure to press to send your order and hold for your confirmation number. When selling securities, the securities must be in your account, otherwise contact Firstrade. Orders to sell securities not held in your account will receive the message, "Your order has been rejected" and the order will not be processed.

How to Trade Options

1. Call 800-362-6275.
2. Key in your ten digit account number.
3. Key in your PIN.
4. Press Press for order services.
5. Press to buy or sell a security.
6. Press for cash account or for margin.
7. Press to buy securities, to sell securities.
8. Press for options.
9. Enter symbol. Your choice will be verbally confirmed. To make your selection process easier, refer to the Symbol Conversion Table in this brochure.

For option quotes, just precede the symbol with Q and enter the symbol for expiration month and strike price from the symbol conversion table.

For option orders, enter the option symbol including the strike price and expiration month without the Q.

Note: When submitting an order, be sure to press to send your order and hold for your confirmation number. When selling securities, the securities must be in your account, otherwise contact Firstrade. Orders to sell securities not held in your account will receive the message, "Your order has been rejected" and the order will not be processed.

How to Access Account Balances

1. Call 800-362-6275.
2. Key in your ten digit account number.
3. Key in your PIN.
4. Press for account information.
5. Press to hear your account balance.

1. Call 800-362-6275.
2. Key in your ten digit account number.
3. Key in your PIN.
4. Press for quote services.
5. Press to create a stock list.
6. Enter a stock list number between 1 and 9.
7. Enter stock symbol followed by the sign.
8. Continue to enter up to 10 symbols for your stock list or press to finish your stock list.

Press to switch between accounts.

Press to change your PIN.

Press to access the help menu.

Press to exit or hang up.

Press to return to the Main Menu.

Month		Call		Put
January		A		M
February		B		N
March		C		O
April		D		P
May		E		Q
June		F		R
July		G		S
August		H		T
September		I		U
October		J		V
November		K		W
December		L		X

Price		Letter		Price		Letter
5;105;205		A		65;165;265		M
10;110;210		B		70;170;270		N
15;115;215		C		75;175;275		O
20;120;220		D		80;180;280		P
25;125;225		E		85;185;285		Q
30;130;230		F		90;190;290		R
35;135;235		G		95;195;295		S
40;140;240		H		100;200;300		T
45;145;245		I		7.50		U
50;150;250		J		12.50		V
55;155;255		K		17.50		W
60;160;260		L		22.50		X

Entering Symbols

Stocks ex. IBM press: ,

I B M

Options ex. IBM June 105 Call press: , , , , , ,

Q I B M June Call 105

Preferred Issues ex. IBM Prd press: ,

When Issued ex. IBM Wi press: ,

I B M Wi

Rights ex. IBM Rts press: ,

I B M Rts

Warrants ex. IBM Wts press: ,