就業機會

Working for Firstrade means working with a group of dedicated and talented team players. Firstrade is looking for self-motivated, professional, and enthusiastic individuals who want to work in a fast-paced, training and development focused company. Being a part of a fast-growing online brokerage firm, our employees are accessible to cross-functional trainings to advance their skills, to thrive, and to develop a wider scope of work and insights.

To be a part of the team, click on the following positions to learn more about the opportunities.

  Senior Market Research Analyst

Develop marketing initiatives and project metrics, evaluate prospective marketing strategies, and determine the selection of advertising media. Communicate marketing plans and strategies to CEO for input and approval. Initiate market research studies and analyze their findings to understand customer and market opportunities for businesses. Develop pricing strategies for products or services marketed to the target customers. Develop and deliver quarterly strategy updates to inform the enterprise of investment results and views on assigned strategies. Lead marketing team to design both retention campaigns and acquisition campaigns, and review campaign results and forecast reports to advise management in its decisions on future promotions, media buying strategies and allocation. Maintain knowledge necessary to act as a subject matter expert on markets, benchmarks, and peers.

RATE OF PAY:
$118,290 PER YEAR (40 HOURS/WK.)

PLACE OF EMPLOYMENT:
Firstrade Securities Inc.
30-50 Whitestone Expressway, Ste. A301
Flushing, NY 11354

REQUIRED EDUCATION AND EXPERIENCE:
Bachelor’s Degree in Marketing, Business Administration, or related field plus two years’ Experience as Market Research Analyst or related occupation.

PLEASE SEND RESUME TO:
Human Resources, Firstrade Securities Inc., 30-50 Whitestone Expressway, Ste. A301, Flushing, NY 11354.

Firstrade provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Firstrade complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

  Cashier Representative
What you'll be doing:
  • Process banking related services and products such as wire transfer, checks, and electronic fund transfers;
  • Process quick and flawless financial transaction in accordance with policies and procedures to ensure operational excellence;
  • Execute retirement account’s contribution and distribution;
  • Securities position validation and transfers;
  • Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and company assets;
  • Other job duties as assigned.
What you should have:
  • 0-3 years Retail Banking experience.
  • Proficient in English and Chinese including speaking, writing, and typing.
  • Ability to work in a fast-paced environment and work well under pressure.
  • High degree of accuracy.
  • Ability to multi-task/prioritize/time manage towards meeting deadlines.
  • Permanent Authorization to work in the United States without sponsorship is required as the company will not pursue visa sponsorship for this position.

Firstrade provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Firstrade complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

  Customer Service Representative
What you'll be doing:
  • Daily phone/email/live chat interaction with customers regarding investment product information and services;
  • Provides services at every customer interaction to create a positive customer experience and ensures that the customer’s needs are met;
  • Provides exceptional Customer Service by meeting all customer demands as they relate to relatively straightforward inquiries, with the support of more experienced personnel;
  • Customer Service Representatives Assesses customer information and provides appropriate product and service solutions;
  • Maintains strong product knowledge and champions core service values;
  • Able to take ownership of customer issues and resolves problems independently, escalate difficult issues to supervisors when appropriate;
  • Performs a broad range of tasks of varying complexity and scope to meet the demands of business needs.
What we're looking for in you:
  • Critical thinking and problem-solving skills.
  • Empathy and excellent Communication skill.
  • Ability to work in a fast-paced environment and work well under pressure.
What you should have:
  • Bachelor’s degree in Finance or Economics preferred.
  • Bilingual Chinese/English skill including speaking, writing, and typing.
  • 1-2 years of Customer Service experience preferred.
  • Permanent Authorization to work in the United States without sponsorship is required as the company will not pursue visa sponsorship for this position.

Firstrade provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Firstrade complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

如何申請

電郵簡歷和求職信至: fthr_dept@firstrade.com

申請說明:
  1. 附上你的簡歷和求職信
  2. 在電郵主題行填上你的全名和相應的職位名稱

員工福利

  • 醫療, 牙科, 視力保險
  • 401k計劃
  • 業績獎金