Preventing Fraud and Identity Theft

Preventing Fraud and Identity Theft

Firstrade is committed to protecting your personal and financial information. We implement advanced security measures and encourage you to stay alert to signs of fraud to ensure your account remains secure.

Advanced security technologies

To fulfill our commitment to your security, we implement advanced technologies including firewalls, encryption, multi-factor authentication (MFA), fraud detection systems – all designed to prevent unauthorized access to your personal and financial data.

Monitor and report suspicious activity

Stay one step ahead by regularly reviewing your account and monitoring your login devices. If you notice any unusual activity or suspect unauthorized access, contact us immediately at 800-869-8800. Our team is here 24/7 to assist. Click to learn how to monitor your devices for unusual activity.

Beware of phishing of scams

Fraudsters may try to steal your information through phishing emails or calls. We will never ask for your password, PIN, or other private details via email or unsolicited phone call. If you have shared any sensitive information, contact us immediately at 800-869-8800.

Strengthen your account with strong passwords

Use a strong, unique password with a mix of letters, numbers, and symbols – never reuse passwords across sites. For added protection, enable Two-Factor Authentication (2FA) to secure your account with an extra layer of verification.

Stay informed with updates and alerts

We are committed to keeping you informed about any security updates or potential threats. Click to learn more Alert – Beware of Impostors!.

Educational resources & identity theft guidance

Scam emails may look official, but there are often signs that reveal the fraud. Learn more in How to Deal with Security Threats to Your Account and How to Protect Your Personal Information. For additional insights on spotting and avoiding scams, see FINRA's resources here.

At Firstrade, we are dedicated to helping you protect your identity and assets. By staying vigilant and following these best practices, you can better protect yourself and use our services with confidence.